Tel: (01) 901 1310


Why 23% of your Debtor book is there for collection, Today!

Share Post:

Share on linkedin
Share on twitter
Share on facebook
Share on email

It’s all too common story we hear, “there never seems to be enough cash in the business” no matter how well a business is doing “I always seem to be squeezed for cash”, “why am I the one losing sleep when I’m paying people to collect our money”.

Having worked with over 100 customers since 2009 our data shows that 23% of your debtor book is collectable immediately, putting pure cash back into your bank account and all it takes is discipline.

We’ve found many things can contribute to debtor issues, but the main thing is that the cash collection process is not strong or consistent enough. What do we mean by that? Your finance team, or the credit control department don’t consistently follow a defined process with rules.

We’ve worked on a number of projects where we restructured the debt collection process with very quick, sustained results, some cases studies:

Company A, a distribution business in the medical supply sector that had a 7-figure sum in outstanding debtors with an average of 29% of their debtor book >90 days. We heard the usual excuses, “they are good customers, but it’s just hard to get money out of them”, “that customer has been with us since we started, and they have always been that way”. In 12 weeks we reduced > 60-day money by 62%, putting a significant 6 figure sum into the bank in pure cash.

Company B, a distributor into electronic component B2C sector had a substantial 6 figure sum locked in their debtor book. Again, we heard all the usual excuses. Over 2½ months we reduced their >60-day money by more than €100,000, more pure cash into the balance sheet where they could do something with it.

Do It Yourself

It will sound almost too easy, but the process is simple, only it must be done consistently, day-in, day-out:

  • Have your collections team collect money every day, every week, all year round
  • Put your payment terms on your invoice – so your customers know what your expectation is
  • Ask the customer for the money, sounds silly, but you’d be surprised
  • If they don’t have the correct invoices, then send them through to them
  • Agree a collections schedule to get them back on track and follow it
  • Put poor payers on STOP, its amazing the change you’ll is in poor payers
  • If it continues, stop doing business with them

….but you know this already, because it makes business sense

Curious as to how your cash collection process rates?  CLICK HERE

Quick Contact - Or Call: 01 9011310

Sign Up To Our Latest Transmission

To be sent automatic updates to our latest news articles, please fill in your details.

More News

The Missing Link for Successful Marketing.

Understanding the brain of your customer is key to finding a message that resonates and drives business. If you can incorporate this level of behavioural understanding into your message, your ideal customers will find you, refer business & give you all the data & case studies you need.

We Actively Avoid Information That Can Help Us

The conventional wisdom is that people should be eager to get information that can benefit them. That’s the idea behind marketing & public health messaging. But across several scenarios we saw that from 15% to more than 50% of people declined the information we were offering.


Great Leaders don’t give orders

The best leaders spend five times more time teaching with questions than telling people what to do. What’s your ratio? Think about a leader and chances are your first image is of someone giving orders. So how can you eliminate the need to tell people what to do so often?

The Business Troubleshooters Ltd.




Ⓒ 2020 - All Rights Are Reserved

Sign Up To Our Latest Transmission


3013 Lake Dr,
Citywest Business Campus,
Dublin, D24 PPT3
Tel: (01) 901 1310


Enterprise House,
O’Brien Road,
Co. Carlow, R93 YOY3
Tel: (059) 910 0440


Acorn Business Centre,
Mahon Industrial Estate
Cork, T12 K7CV
Tel: (021) 2021130


T: 01 9011310