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Many Strategies Fail Because They’re Not Actually Strategies

Source: Freek Vermeulen/ HBR.org Summary Many strategy execution processes fail because “new strategies” are often not strategies at all. A real strategy involves a clear

Your Star Employee just quit, will others follow?

Source: Art Markman/ HBR.org Summary A star employee’s departure can cause their team members to question their own futures at the company and look elsewhere.

Solving Stock Problems For Good – DIY Vs. Seek Outside Help

This is the biggest question. Do you try do this yourself or do you look for someone outside your business to fix the problem, for

Why You Need a Product Development Road Map

Source: Jim Schlecker/ Inc.com Without a map, it’s easy to get lost. I was recently speaking with an executive who was complaining that he didn’t

Being A Nice Leader Does Not Mean You Should Tolerate Jerks

Source: Mark Murphy/ Senior Contributor/ Forbes.com Being a nice and empathic leader is, generally speaking, a great attribute. Listening, being empathic, and responding well when

How to Reach New Customers When You Can’t Meet Them in Person

Source: Andris A. Zoltners, PK Sinha, and Sally E. Lorimer/ HBR.org As the pandemic continues and we are at the start of a new year,

Productivity Is About Your Systems, Not Your People

Source: HBR.org / Daniel Markovitz Comment: In Business we need to do the right stuff well – It’s about being effective and not just efficient.

Business Growth is Simple – It’s about making decisions

It might sound simple, it might even sound straight forward. In truth it’s about both, but the missing link is that it’s not easy. If

Seven Data Management Trends You Can Leverage In 2021

Source: Forbes.com/ Daniel Hussem Comment: We highlighted “Big Data” in a recent article but this article delves much deeper into the upcoming developments and some

When Good Customers Are Bad

Source: HBR.org/ Remko van Hoek and David S. Evans Companies don’t just sell product; they sell “delivered product.” In virtually every industry, they coddle customers

Irish manufacturing ends 2020 with stronger expansion

Source: RTE.ie/ 4th Jan 2021 The PMI rose sharply from 52.2 in November to 57.2 in December. The Irish manufacturing sector saw a boost to

Customer-Experience-Related Predictions For 2021

Source: Adrian Swinscoe/ Forbes.com I write about customer service and the customer’s experience. Last year I wrote that I don’t like prediction pieces. Then, I

The Performance Management Revolution

The focus is shifting from accountability to learning, by Peter Cappelli and Anna Tavis – HBR Summary. Hated by bosses and subordinates alike, traditional performance

If You Want Loyal Customers, Screw Up

By Jim Schleckser, CEO, Inc. CEO Project/ Inc/com Don’t waste opportunities to create customers for life. As leaders, we tend to think in terms of

How Your Business Best Stands To Benefit From Embracing Automation

Source: Pia Silva/ Forbes.com Does the word “automation” make you think of robots taking over your job? It shouldn’t. The reality is that automation is

Reinventing the Leader Selection Process

Source: Everett Spain -HBR The U.S. Army’s new approach to managing talent Summary. The U.S. Army has long struggled with toxic and inept leaders, and

What highly productive & effective People Do Differently

Source: Amantha Imber – HBR Summary: Being productive is not about doing more, but about doing things in an efficient manner. To understand how some

46% of New Sales People Fail & It Can Cost You More than €100k

That may seem like a rather stark headline but don’t scoff yet, read on… Sales staff are the lifeblood of many SME’s and without them,

5 Ways Business Strategy Will Change Before 2025

Source: Peter Cohan, Founder, Peter S. Cohan, Cohan & Associates, Inc.com To adapt to accelerating change, by 2025 business strategy will be of and by

Succession Planning For Your Suppliers, Contractors And Manufacturers’ Reps

Source: Bill Conerly – Senior Contributor / Forbes.com Small business owners are retiring in greater numbers as the Baby Boom generation ages. We wish them

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