“The gig turned out to be something quite different from what we had envisaged, requiring resources that we would struggle to name. It was intense, challenging, and rarely less than God-awful”
“There was no script for what we had to do, and we had to react as we went along, and through it all you were there, always good humored, ever helpful and always able to find that elusive ray of sunshine. There is a distance to go yet for the company, but together we were able to identify the three or four major issues which will, when fully worked through, transform its fortunes beyond recognition”
“For all of that, I cannot thank you enough”.